This policy applies to all digital products and services offered by JS RAO, including trading signals, live sessions, announcements, and discussion groups available via our portal atportal.tradingwithjsrao.com.
Our offerings are delivered electronically. Once access to a subscription, membership or live session has been granted, we consider the service as fully rendered. Because of the intangible nature of digital products, we do not provide refunds or allow cancellations after activation.
If you believe that you have been charged in error, please contact us within 7 days of the transaction. We will review your request and determine if a credit or adjustment is warranted. You can open a ticket through our Contact page or email us at the address provided there.
Subscriptions renew automatically based on the plan you selected. To avoid future charges, you must cancel your subscription before the next billing cycle. Cancellation of recurring payments is the user's responsibility, and refunds will not be issued for unused subscription periods.
We may consider a refund on a case‑by‑case basis under exceptional circumstances, such as duplicate payments or system errors. Such determinations are at our sole discretion.
For further questions about this policy, please reach us via ourContact page.
Last Updated: 2026